Privacy Policy and GDPR Disclosure Statement

RETROVET – PRIVACY NOTICE

Last update: November 27, 2025

1. Data Controller

Within the scope of this Privacy Notice, your personal data is processed by RETROVET ("Company") as the "Data Controller".

Company Name: RETROVET

Website: https://retrovet.com

Email: info@retrovet.com

Address / Phone: (Please update with company address and phone number)

2. Purpose of This Notice

This notice explains how RETROVET collects, processes, stores, and protects personal data obtained through the website, contact forms, applications, and support processes in accordance with applicable data protection laws.

3. Processed Personal Data / Categories

• Identity information: name, surname
• Contact information: email, phone number, address
• Corporate/professional information: company name, title, position
• Website usage data: IP address, browser/device information, access times, cookies, log records
• Request/complaint details: messages and additional information submitted via contact forms

4. Purposes of Processing

• Evaluating and responding to inquiries, requests, and complaints
• Managing customer, dealer, distributor, and business partner processes
• Carrying out service, sales, support, and commercial activities
• Ensuring website security and resolving technical problems
• Fulfilling legal obligations
• Providing information and marketing communications (with consent where required)

5. Method and Duration of Processing

Your personal data may be collected electronically or physically and processed lawfully. Data is retained for the duration required by the purpose or relevant legislation. When the processing purpose ends, your data is deleted, destroyed, or anonymized.

6. Data Transfer

• Transfers to suppliers/business partners for service performance
• Transfers to authorized public institutions when legally required
• Transfers to third parties when required by law or based on your explicit consent

7. Data Security

RETROVET implements necessary administrative and technical measures to protect your personal data against unauthorized access, disclosure, accidental loss, or unlawful processing.

8. Cookies

Our website uses cookies for performance analysis and improving user experience. You may manage cookie preferences through your browser settings.

9. Your Rights

You have the following rights:

• To learn whether your data is processed
• To request information about processing
• To learn the purpose and whether it is used appropriately
• To request correction of incorrect or incomplete data
• To request deletion or anonymization under legal conditions
• To learn third parties to whom data is transferred
• To object to automated decisions (if any)
• To request compensation for unlawful processing

You may submit your requests via info@retrovet.com.

10. Updates

This notice may be updated periodically.